How can I participate?

    At Health Consumers NSW we aim to amplify your voice. You can do that in a number of different ways through Amplify... 

    Some projects will take place online through surveys, stories and other opportunities to share your lived experience. Other projects may involve face-to-face meetings, workshops and events. *At present, during COVID-19, all our projects are online and/or using Zoom web meetings and events.

    By registering for Amplify, you will be able to participate online and register to attend face-to-face/zoom workshops as they come up. 

    Make your voice heard. Register now.

    What are closed groups?

    Some of our projects are open for public feedback and are accessible to all registered site users. Other projects are for specific networks or committees and these will be 'closed' to registered users. Increasingly we will be conducting online training through closed groups.

    Closed groups are an efficient way of working with a specific groups of people related to a project we are conducting. To find out if you might be eligible to join a closed group, visit our Get Involved page. 

    How do I join a closed group?

    Many of our closed groups are only accessible to specific groups of people relevant to the project. However sometimes you can apply to join a group if you have certain experience or interests. To find out what you might be eligible to join, visit our Get Involved page. From there you can submit an expression of interest to join.

Login and access of my account

    I've forgotten my password. What do I do?

    You can reset your password here.

    I can’t find my confirmation instructions. Can you resend these?

    Make sure to check your spam inbox. If you have not received a confirmation instruction email, you can resend it here.

    How do I update my details?

    Login to the site and click on your name to the right of the search box in the top right corner.

    The drop down menu will show 'profile'. Click on PROFILE and update your details.

    What happens to my contributions?

    All comments, ideas, stories and suggestions are reviewed by the Amplify team (at Health Consumers NSW - HCNSW) and contribute towards the project(s) you are participating in. Some of these contributions are published within the project as stated, while others like survey results are collated in de-identified form for publication on Amplify and through our other HCNSW channels (newsletter, social media and reports). 

    While all feedback provided by you through Amplify is valued and will be considered, this does not mean that every suggestion or issue can be acted upon or advocated for.

    Often the views and experiences shared here help to form HCNSW policy or advice to NSW Ministry of Health and other agencies or Local Health Districts. As much as possibly we endeavour to feedback those outcomes back to you through Amplify.

    IMPORTANT: Please note that if you have specific feedback about a service or provider (either good or bad) we recommend you contact the service involved and/or submit your feedback to

    How will my privacy be protected?

    The Amplify platform and registration process is secure and protects your privacy. We will protect your details and only use your personal information for data validation purposes and to understand the diversity of contributions. Further information can be found in our Privacy Policy.

    For any online comments, forums, ideas and stories you choose to contribute to, your screen Username will be publicly visible, but all other information will remain private. Please make sure to choose a Username that you are comfortable being publicly visible.

    How are online forums moderated?

    Amplify offers you the opportunity to engage, ask questions and share experiences or opinions on important topics for health consumers in NSW. All moderation is carried out by the website's host company Bang the Table and Amplify/HCNSW team. 

    If you post something that is unrelated to the topic then it may be removed in order to keep the content relevant. Any offensive or malicious comments will be removed. Further information can be found in the Forum Etiquette Guidelines and Moderation Policy. If you feel that your contribution was removed in error please contact us at

    Why do I need to register?

    Do I really need to register? But I just wanted to share my thoughts. 

    Registration improves accountability and help avoid nonsense comments that might affect the value of overall responses. This keeps all participants safer in the long run.

    By registering, we know that you are a real person with genuine responses and opinions. It also means you can be invited to future opportunities to get involved, especially if you provide more details about your interests.

    Registration is required if you wish to complete a survey or ask a question. Your privacy is protected and it's quick and easy to register and contribute anonymously with a screen username of your choice.

    If you have already participated/ registered - click on the log or sign in button and enter your username and password.  

    If this is your first visit to Amplify - register here. Create a username and password and then provide a valid email address. It will only take a couple of minutes and allows us to confirm that you are a 'real' person, notify you each time we load a project page and avoid multiple submissions by the same individual.

    TIP: Remember to check your email inbox to confirm your registration. Sometimes people accidentally click the confirmation more than once which may result in an error message. If this occurs just visit the Amplify website and log in with the username or email address and password you used during the registration process.

    What is this site about?

    This is the online engagement site for Health Consumers NSW. Here, we are listening to - and working with – you: health consumers, community members, health and community staff, patient advocates, carers and families. To find out more about how you can participate visit Get involved with Amplify