Telehealth consultations: What do you think?
Since COVID-19 there has been a big change to the availability of telehealth for many medical consultations. These changes are temporary to allow more people to get the health care they need without leaving home.
What do you as patients and carers think about the changes? What has been working well? What could be improved and - importantly - do you want these telehealth options to be made permanent? You may also have suggestions for how to make telehealth more effective for yourself and your loved ones?
Jump below to either:
- Do the quick poll
- Tell us your telehealth story
- Give us your suggestions in a short survey
- Or do all three!
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Definition: telehealth consultations are phone or video consultations between patients and GPs, nurses, outpatient clinics, allied health providers and psychological services.
(To find out more about the temporary telehealth measures, visit the Australian Department of Health Medicare Benefits Schedule (MBS) Factsheet.)
Have you had an experience with telehealth you'd like to share?
We are keen to hear what you have to say about telehealth consultations:
- About when it worked well, or didn't work so well for you.
- Or were you unable to access telehealth when you wanted to?
- Or you didn't want a telehealth consultation but had no other option available to you?
(We are referring to phone or video consultations between patients and GPs, nurses, outpatient clinics, allied health providers and psychological services. If you aren't from NSW that's OK, maybe tell us what state you are from?)
Following a check by our friendly moderation team your story will be published here. It will help us develop our response to the Federal Department of Health about the future of telehealth consultations.
Please note: if your story includes any serious complaints that you would like to see resolved, we highly recommend posting it on Care Opinion (www.careopinion.org.au) as the service will be alerted. Just mention 'telehealth' in your story and we will see it when we review the latest published stories on Care Opinion.